Build and monetize customer relationships efficiently

Our on-demand & hosted, modular, pre-integrated Connect:SM application suite helps you build, manage and grow your business. Each application is optimized for high-volume, recurring customer transactions and complex customer relationships.

Each application presents to your employees, customers, and trading partners, in a user-friendly way, core capabilities that comprise our configure, interact, monetize model. Each reflects our 20+ years of experience with best practices for billing and payments. You realize the full benefit of that experience when your Connect:SM solution is activated and supported with the know-how of our customer-intimate support services.

Market leading applications from one company

We not only can provide you with a breadth of solutions, but those solutions can work together, informing and complementing one another. They share intelligence across channels and allow you to interact with customers in various value-added ways: through the Web, e-billing & e-payments, printed statements, call centers, or retail locations.

Adaptable for rapidly changing markets

Our applications are uniquely able to allow you to react quickly amid ever-changing market conditions. They can be readily configured, reconfigured, optimized or enhanced to meet specific business needs, market demands and opportunities. Pre-integration delivers unprecedented speed and flexibility in how you present, promote and process customer transactions.

Connect:SM gives you a complete set of capabilities and tools for maximizing the value of your customer interactions:

• 360º view of your customers & business to stay in control and deliver exceptional service to your customers.

• Online customer self-service, billing presentment and payment capabilities that empowers your customers while reducing call center costs.

• Flexible and powerful product catalog and pricing capabilities that enable you to quickly adapt to market changes.

• Web services APIs that make integration with your other business applications easy and seamless.

• Configurable automated workflows across ordering, billing, and payment processes enable you to tailor the application to your specific business processes.

• Ability to effectively address multiple types of customers and support resellers through personalization options and account hierarchies.