Superior customer experience without compromise

In a rapidly converging marketplace with increasing competition, Small and mid-sized Cable MSOs must put the customer at the center of everything they do. Cable MSOs must evolve their multi-service strategies by introducing innovative bundles and creating offers for customers that fit them personally. It's not enough to offer a variety of services - it's how you bundle them and tailor them to individual needs and preferences. BillWise understands your need to deliver a superior customer experience and evolve your business strategy - all without sacrificing your current business performance. This is reflected in our commitment to the broadband cable and emerging communications markets and in the Connect:SM solution for small and mid-sized Cable MSOs.

Connect:SM uniquely combines our experience and functionality in cloud services, broadband cable and telecommunications to support the convergence of video, voice and data. This end-to-end solution combines customer management, billing, payment and ordering functionality with the latest web technology and robust APIs to help service providers compete and succeed in a rapidly changing convergent services marketplace. Modular in design with pre-integrated components, our solution links people, processes and systems from the back to the front office to achieve an integrated customer management approach and a unified, enterprise view of the customer. With this solution, BillWise can help strengthen your competitive responsiveness in a rapidly changing marketplace and enable you to deliver a superior, more intentional customer experience that helps you to build more profitable customer relationships.

Enabling Your Convergent Communications Strategy Today

• End-to-end solution provides integrated support of the customer lifecycle enabling superior and more profitable customer experiences

• Comprehensive products, services and expertise from a single company spanning cable, broadband, mobile and wireline voice, VoIP, over-the-top and IP-based video, residential and commercial voice applications, and cloud services

• Convergent platform speeds time to market and improves operating efficiency

• Support for sophisticated and targeted promotions and cross-product offers

• Centralized or distributed deployment options for managing multiple cable systems in dispersed geographical locations

• Modular, integrated functionality enables low-risk evolution without sacrifice, fully supporting your business needs today while preparing you for the future

• Backed by BillWise's innovation and commitment to the cable MSO market