Build customer loyalty & monetize services efficiently

Digital media, whether deployed as "over-the-top" internet video or IPTV, is rapidly changing the way people access and consume video programming as well as offering a vast library of new on-demand content anytime and anywhere. This disruption to the digital media supply chain while creating challenges for some is also opening new opportunities for emerging participants and incumbents alike.

The challenge for many is implementing a scalable, order-to-cash billing and payments solution that doesn't require compromise to the way they do business today or doesn't easily fit in with existing business systems. If you are struggling with this challenge in your billing and recurring payment processes, you should talk to BillWise. We can provide the flexibility you need while simplifying the billing and recurring payment processes for your digital media services to enable you to grow recurring revenue while controlling costs.

Connect:SM offers a modular, pre-integrated order-to-cash SaaS billing, customer care, and recurring payments solution to help companies build, manage, and grow their "over-the-top" internet video or IPTV service businesses. Our clients stay connected to their customers throughout the customer life-cycle and bridge the gap between billing and other operational systems. Connect:SM provides near real-time information access at every stage of the order-to-cash cycle. This enables our clients to effectively run their video services business and efficiently service their customers. Everything needed to complete an order or service a customer inquiry is available in one place eliminating time-consuming, error-prone processes that can negatively impact customer relationships.

Enabling Your Digital Media Business Strategy Today

• Web services API that makes integration with your other business applications and video infrastructure easy and seamless.

• Flexible and powerful product catalog, pricing & metering capabilities that enable you to quickly offer new products & services, and adapt to market changes.

• Automated workflows with configurable alerts and triggers enable you to define one-time and recurring payment processing rules and workflows globally, by customer type, or individual customer.

• Safe, secure and compliant automated payment support for multiple payment types and channels including special event and video-on-demand support.

• Integrated support for inventory management and provisioning tasks associated with set-top CPE and ongoing account management.

• Enable your customers to see all their one-time and recurring payment and subscription details and self serve their account online.