Features2018-02-13T17:04:47+00:00

Drive Value, Build Loyalty and Increase Sales At Every Step

features

For more than 20 years, we’ve delivered expertise, solutions and services that power customer transactions for innovative clients. Our solution is used across various industries around the globe helping our clients support tens of millions of customers and have exceeded an annual volume of 50 billion recurring transactions.

Contact us for a full understanding of what we could do for your organization. Our capabilities include:

Product Management

Centralize the management of all aspects of product and services attributes and how they are offered to your customers

Billing Management

Comprehensive billing solution including: Invoices and statements, billing workflow, invoice processing and online bill presentment

Payment Management

Manage all payment and invoice tasks and dependencies covering: Payment methods, payment channels and payment processing

AR & Collections

Provides the tools to expertly manage AR issues from accounts receivable, dunning and notices, collections interface and credit and fraud verification

Customer Management

Gain a 360 view of all current and historical customer activity, and configuration options to segment your customer base to ensure a personalized customer experience

APIs & Interfaces

Robust suite of APIs and open architecture make it easy to integrate with other essential business systems

Point-of-Sale

Integrated Point-of-Sale capabilities including bar code scanner, receipt/invoice printer and cash drawer

Reporting & Intelligence

Turn your business transaction data into meaningful and actionable intelligence

Ratings & Metering

High speed, expandable IP services usage rating allow for unlimited flexibility in defining and updating rate plans, discounts and various features

Online Credit and Membership Application

Easy single page online application functionality for multiple uses from credit application to members sign up

Payment and Membership Plan Creation and Administration

Easy plan design and administration for custom plan creation or establish library of plans for easy management for both single and multi-location organizations

Credit, Banking And Fraud Analysis

Create payment worthy scores through quick credit/bank and fraud check and rating

Customer Communications and Portal

Customizable and automated customer communications and reminders along with secure customer portal creation and management

Service Consumption Tracking

Track usage of products and services associate with plans

Missed Payments Management

Extensive missed payment communications and management capabilities

Integrated Lender-Based Credit Programs

Easy integration of third party lending programs and approval processes

Payment Plan

Automated Installment based payment plan solution with risk management and mitigation capabilities

Marketing Storefront

Easily integrate inside or external marketing resources and functions