Managed Services

BillWise supports a dedicated, single-tenant deployment option for our Cable and Communications clients because we recognize that Cable and Communications Service Providers have different preferences, internal capabilities, and operating cultures that drive decisions on what is the best way to deploy software in their organizations.

For those Cable and Communications Service Providers who desire to outsource some portion of the day-to-day technical operations activities associated with the billing and payment applications, BillWise provides the flexibility needed for each company's unique requirements. We can host and manage the end-to-end billing applications in our data center or we can provide managed services for solutions hosted in our client's, or a co-location provider's, data center. Our data center is located in Irvine CA and is a SAS-70 Type II certified facility.

Clients can maintain complete control over the physical infrastructure, hardware, communications, data, system access and functions without the need for specially-trained professional staff. Our billing management and customer care experts are responsible for ensuring the systems are running optimally 24/7. This keeps our client's billing automation investment to a minimum while providing optimal customer care performance necessary for acquiring, retaining, and expanding their customer and market reach.