Customer Life Cycle Billing

End-to-End Subscription Billing & Recurring Payment Solutions

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Overview

360º View of Your Subscription Business




BillWise's Connect:SM offers a hosted, end-to-end integrated Web-based billing, customer care, and recurring payments solution to help companies build, manage, and grow their subscription businesses.

Connect:SM enables our clients to stay connected to their customers throughout the customer life-cycle and bridges the gap between billing and other operational processes, unlike traditional accounting software that focuses solely on automating financial transactions.

Connect:SM provides near real-time information access at every stage of the order-to-cash cycle. This enables our clients to effectively run their subscription business and efficiently service their customers. Everything needed to complete an order or service a customer inquiry is available in one place eliminating time-consuming, error-prone processes that can negatively impact customer relationships. Connect:SM is PCI compliant.
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The Connect Platform



The foundation for all BillWise subscription billing and recurring payments solutions is our proven Connect Platform. It is optimized for high-volume, recurring billing and payments, and capable of supporting complex subscription products, pricing, ordering, customer care, billing, and recurring payment situations.

It serves as the core of our system for capturing, correlating, tracking, managing, monetizing, and analyzing our client's customer and partner behavior and transaction data. The Connect Platform enables an integrated view of all customer interactions and can improve the customer experience at each stage of the value chain. Read More

Customer Management



The customer management capabilities provide a 360º view of all current and historical customer activity. Customer management covers registering new customer subscriptions and maintaining existing customer subscriptions and accounts be it via the web, over the telephone, or face-to-face.

The customer self-service portal enables customers to access and self-manage their subscriptions and billing & payment preferences, as well as view invoices, statements, transaction and payment histories, or make one-time payments. Read More

Product Management



The flexible and easy-to-use product catalog enables you to quickly create new subscription products, price plans, promotions, or bundles, modify existing plans on the fly, and customize product and service offerings for specific customer groups. Read More

Billing Operations



Billing operations streamlines and automates the billing, invoicing, payments, receivables, and collections processes. It provides powerful and flexible capabilities for generating invoices and statements, including the ability to show detailed and summary activity for all one-time and recurring products and services on a single invoice. Read More

Marketing Support



Connect:SM includes capabilities that enable you to personalize by group or individual customer subscription billing and recurring payment options. Our Marketing Sandbox enables product managers to simulate the impact new pricing plans would have on your business and your subscriber base. Read More

Order Management & Provisioning



Whether you want to use our web services API to integrate Connect:SM into your order management and provisioning system, or use our screens and capabilities, we can accommodate your needs. Read More

Payment Operations



All types of payment methods, including micro-transactions, are supported and can be integrated via our web services API with a wide variety of domestic and international payment gateways and processors. Flexible automated workflow processes are available to fine-tune payment and collection activities to improve cash flow. Read More
 
 

Subscription Billing | FDBnetwork.com | Billing Automation