
Core Platform Services
Highly Scalable, Secure, and Flexible Subscription Billing & Recurring Payment Platform
The foundation for all BillWise subscription billing and recurring payment solutions is our proven Connect:SM for Cloud Commerce Platform, which is optimized for high-volume, subscription billing and recurring payments. Our Billing Platform serves as the core for capturing, correlating, tracking, managing, monetizing, and analyzing our client's customer activity and recurring revenue business performance data. Connect:SM for cloud Commerce provides a single, centralized data repository that enables an integrated view of all customer, subscription billing and recurring payment activities that help improve business performance and customer satisfaction across all sales channels and customer touch-points.
In short, Connect:SM for Cloud Commerce offers you a powerful competitive advantage in functionality, at a cost that contributes to profitability.
Easy, Flexible Billing Integration
Cloud developers will appreciate Connect:SM for Cloud Commerce' open architecture that is easy to integrate with other business systems. Nearly all functions, business processes and data structures in Connect:SM for Cloud Commerce are available via APIs, which use industry standards such as Web Services and XML to communicate with external systems.
Control Your Branding Options
All internally and externally-facing SaaS applications can be custom branded or co-branded based on customer requirements. This extends to reseller support so that individual resellers can tailor the look and feel to match their corporate image.
Expand Your Market with Multiple Currency Support
Connect:SM for Cloud Commerce can be implemented using different native currencies, and provides support for pricing individual products and services in multiple currencies. This enables customers to extend individual subscription products to international markets priced in the native currency. For example, a subscription product could have pricing defined in dollars, yen, and euros, and configured to offer the product in the appropriate currency based on the customer's location.
Control Your SaaS Business with Reporting & Analytics
Connect:SM for Cloud Commerce provides many online reports that are based on live real-time data. Categories include: Customer and Billing, Inventory Control, Customer Inquiry, Cash and Payments, Credit and Collections, Monthly Invoicing, Management Reports, and Periodic Functions. Additionally, Connect:SM for Cloud Commerce enables customers to export report data in CSV format for analysis using 3rd party tools. For more advanced applications, BillWise can make available the report and database schemas for use in integrating with 3rd party business intelligence tools or in-house data mart applications.
When Simple is Not Enough - Configurable Workflow & Business Rules
Connect:SM's for Cloud Commerce's Core Services Platform includes a configurable workflow engine to enable businesses to adapt ordering, subscription billing and recurring payment workflow processes based on their individual requirements. Individual Core Platform Services are rules-driven and table-based to ensure maximum flexibility without custom programming. Note: Direct customer access to the workflow and rules engine capabilities requires the Connect:SM for Cloud Commerce Enterprise edition.
Usage Processing for Simple or Complex Recurring Transactions
Connect:SM for Cloud Commerce supports usage-based pricing and charging in addition to one-time and recurring charge transactions. Usage records can be based on any metered usage metric such as time on a site, gigabytes of data, number of reports generated, miles driven, events processed, or any other unit of measure. Two methods are available for handling usage processing based on the needs of the customer.
The default method involves receiving batch files that summarize usage and uses the billing engine logic to apply charges, discounts, etc. This approach addresses the needs of a many types of subscription and recurring revenue businesses that need to meter usage but do not need to maintain usage detail in the billing system or perform processes on individual records in real-time.
The second, optional, method involves using the real-time usage processing engine to collect, format, and route individual usage records real-time from any source to the Billing Platform or other downstream business systems such as a real-time rating and charging engine, data marts, fraud systems, provisioning systems, and others.
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