Zero Touch and Configurable Bill Runs & Cycle Billing

From the "zero touch" processing found in Connect:SM for Cloud Commerce Essentials Edition to the "configurable" processing provided by Connect:SM for Cloud Commerce Enterprise Edition, the billing engine automatically determines what needs to be run for billing and performs all volume processes as part of preparing charges for invoices.

Connect:SM for Cloud Commerce Professional and Enterprise Editions provide workflow to guide the user through the invoice preparation process. Tools are included such as bill run preview, adjust, verification, and reconciliation to ensure smooth subscription processing and handle exceptions.

Bill runs can be done on-demand for individual invoices or in batch runs. Support for up to 28 billing cycles is available to provide flexibility for subscription billing anniversaries and to distribute workloads for very large invoices volumes.

Configurable Invoices & Statements

All types of subscription services and products can be included on a single invoice or statement. Recurring or one-time charges can be presented in detail or summarized, and can be grouped by type of service. Configurable templates are available. Invoices and statements can be configured by customer, group, or globally to be sent via email or postal service.

Personalize Subscriber Billing Through Configuration

Subscription billing configuration options are included in product catalog, customer management, order management, and payment operations modules to ensure flexibility in how subscription products and services can be billed and that your customers preferences are accommodated properly. Choose bill-in-advance and in-arrears. Support is provided for synchronized billing to the beginning of a period with proper pro-ration for interim usage, and/or partial period charges. Both revenue accounting and general ledger account codes are supported.

Recurring Billing Integration

A robust set of reporting options are provided to assist in the recurring billing process and to provide post-billing data to finance, operations, and marketing. Support for revenue recognition and analysis is provided and all financial data can be automatically transmitted to your accounting systems. For customers with a large quantity of printed invoices we support integration to print vendor systems.