Powerful Subscription Billing & Recurring Payment Software
360º View of Your Subscription Business
BillWise's Connect:SM for Cloud Commerce offers a hosted, end-to-end integrated SaaS billing, customer care, and recurring payments solution to help companies build, manage, and grow their subscription and recurring revenue businesses.
It enables our clients to stay connected to their customers throughout the customer life-cycle and bridges the gap between billing and other operational processes, unlike traditional accounting software that focuses solely on automating financial transactions.
Connect:SM for Cloud Commerce provides near real-time information access at every stage of the order-to-cash cycle. This enables our clients to effectively run their subscription business and efficiently service their customers. Everything needed to complete an order or service a customer inquiry is available in one place eliminating time-consuming, error-prone processes that can negatively impact customer relationships. ConnectSM for Cloud Commerce is PCI compliant and hosted in a SAS 70 Type II Audited data center.
Accounts
The account management capabilities provide a 360º view of all current and historical customer activity. Account management covers registering new customer subscriptions and maintaining existing customer subscriptions and accounts be it via the web, over the telephone, or face-to-face. Read More
Products
The flexible and easy-to-use product catalog enables you to quickly create new subscription products, price plans, promotions, or bundles, modify existing plans on the fly, and customize product and service offerings for specific customer groups. Read More
Billing Operations
Billing operations streamlines and automates the billing, invoicing, payments, receivables, and collections processes. It provides powerful and flexible capabilities for generating invoices and statements, including the ability to show detailed and summary activity for all one-time and recurring products and services on a single invoice.Read More
Security and Privacy
Our priority at BillWise is to keep your data secure and protected. We utilize the best technology and policies to ensure that your data is always safe. PCI compliance, strong encryption, SAS 70 compliant data center, and network security.
The application level security system and system controls provide multi-level access and security within Connect:SM for Cloud Commerce. Authorized administrators decide access policies, what information and areas each user can access, and what tasks can be performed. Multiple security levels ensure system integrity. Additionally, user names and passwords are encrypted while users are controlled with role-based security. Read More
Charging, Pricing & Rating
Connect:SM provides you the flexibility and power to create and manage pricing plans that give you an advantage over your competitors. Support for any type of pricing model, micro-transaction support, promotions and discounts, multi-currency capability, real-time, or near real-time usage pricing and balance management, are just a few of the capabilities that Connect:SM offers so you can launch new subscription products and recurring services quickly and start capturing more market share. Read More
Orders & Provisioning
Whether you want to use our web services API to integrate Connect:SM for Cloud Commerce into your order management and provisioning system, or use our screens and capabilities, we can accommodate your needs. Read More
Payment Operations
All types of payment methods, including micro-transactions, are supported and can be integrated via our web services API with a wide variety of domestic and international payment gateways and processors. PCI compliant.
Flexible automated workflow processes are available to fine-tune payment and collection activities to improve cash flow. Read More
The Connect Platform
The foundation for all BillWise subscription billing and recurring payments solutions is our proven Connect Platform. It is optimized for high-volume, recurring billing and payments, and capable of supporting complex subscription products, pricing, ordering, customer care, billing, and recurring payment situations.
It serves as the core of our system for capturing, correlating, tracking, managing, monetizing, and analyzing our client's customer and partner behavior and transaction data. The Connect Platform enables an integrated view of all customer interactions and can improve the customer experience at each stage of the value chain. Read More
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