Reliability & Performance - Proven at 20+ Billion Annual Transaction Volume

Our largest subscription billing installation handled over 9 million monthly invoices supported by over 1,000 call center agents throughout the United States. while most companies may never need that kind of horsepower, BillWise is committed to providing billing solutions that can grow with our customer's recurring revenue businesses, whether it is in scale or in complexity.

Over 20 Years of Experience in Subscription Billing and Recurring Payments

In deployments around the globe, BillWise has helped innovative recurring revenue companies rapidly launch new subscription service offerings, improve operational efficiencies, and deliver high-quality customer-care programs. We have supported tens of millions of end customers and billions of recurring transactions in a variety of competitive and evolving marketplace. With over 20 years of proven experience in managing complex customer and partner recurring billing and payment issues, Connect:SM is the subscription billing automation solution of choice for recurring revenue businesses of all types and sizes.
 

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Hosted Applications

For End Users (Customers)

Customer Registration and Customer Self Care are enabled either using the Connect:SM for Cloud Commerce Web Services APIs to integrate this functionality into your online application screens, or by using and branding Connect:SM's registration and self care screens to fit the look and feel of your website.

Business Users

Establishing and maintaining products, pricing, inventory, and other administrative functions, and performing billing and payment operations as well as generating reports is handled using web-based back office screens. You access these screens and functions through secure login into the Connect:SM for Cloud Commerce application. The application provides roles-based security for access to features and functionality.

Customer Support

Business Users and/or internal or external Call Center users access via secure login the Connect:SM for Cloud Commerce customer support functionality for purposes of helping customers with questions and issues relating to their account, orders, billing or payments. A 360º view of all customer activity is readily available to ensure exceptional customer service and satisfaction.

Core Platform Services

Platform Services

The foundation for all BillWise subscription billing and recurring payment solutions is our proven Connect:SM for Cloud Commerce Platform, which is optimized for high-volume, subscription billing and recurring payments. Our Billing Platform serves as the core for capturing, correlating, tracking, managing, monetizing, and analyzing our client's customer activity and business performance data. Connect:SM provides a single, centralized data repository that enables an integrated view of all customer, subscription billing and recurring payment activities that help improve business performance and customer satisfaction across all sales channels and customer touch-points.

Webservices APIs

Cloud developers will appreciate Connect:SM for Cloud Commerce' open architecture that is easy to integrate with other business systems. Nearly all functions, business processes and data structures in Connect:SM are available via APIs, which use industry standards such as Web Services and XML to communicate with external systems.

External Services and Applications

Integration options are available for a wide range of external services and applications such as working with shopping carts, standalone provisioning systems, taxation software and services, standalone inventory management systems, CRM systems, marketing services, print vendors, credit authorization, payment processors and gateways, lockbox providers, collection services, financial systems and many others. Connect:SM provides web services based APIs for communicating with these external systems.