How Used - Subscription Billing Solutions
Cloud Commerce, Online Services & eCommerce
Subscription businesses have been around a long time. Thanks to the power of the Internet and cloud computing, many more products are moving to the cloud and offering subscription services online - everything from software and hardware infrastructure to lending and media & entertainment.
Anyone responsible for the success of a subscription-based business knows the cost of not executing well can be significant. In this hyper-competitive economic environment, no one can afford to lose valuable customers because of billing problems. Worse still, a business' growth potential can be limited or even hampered if it can not adapt and offer flexible billing methods to attract new customers. Who wants to tell the CEO the new product launch will be delayed or the new pricing strategy will not work because "we can't bill for it".
Traditional accounting systems are simply not designed to handle large volumes of either recurring invoices or recurring payment transactions. Point solutions exist for things such as invoice printing, payment processing, and the like, but they only address a part of the problem.
Connect:SM benefits for Subscription Management:
- Web services API that makes integration with your customer-facing application easy and seamless.
- Flexible and powerful product catalog and pricing capabilities that enable you to quickly adapt to market changes.
- Automated workflows with configurable alerts and triggers enable you to define one-time and recurring payment processing rules and workflows globally, by customer type, or individual customer.
- Ability to effectively address multiple types of customers and support resellers through personalization options and n-tier account hierarchy.
- Enable your customers to see all their one-time and recurring payment and subscription details and self serve their account online.
Cloud Commerce Billing Solutions
Software-as-a-Service (SaaS)
Companies that provide software-as-a-service require a subscription billing system that enables them to expand into new markets, offer new promotions, and retain customers to maximize revenue. Independent of your product focus, your subscription billing solution should be a strategic advantage – not a liability. Learn More
Lending Services
Lending services are evolving rapidly and lenders are increasingly realizing the competitive advantages that "going online" offers. Having the right online platform means quicker time-to-market with new services, improved customer feedback and segmentation, more automated processes that customers can use in self-serve mode, and improved cash flow from automating recurring payment processes and offering payment choice. Learn More
Platform-as-a-Service (PaaS)
Platform vendors are ushering in new ways of approaching traditional software and infrastructure processes. In an increasingly competitive environment, they need to offer a compelling user experience while managing the usage and billing options for their customers and their customer’s customers. Learn More
Subscription & Membership
Subscription and membership organizations are often just as complex as other subscription businesses, though many lack the IT budget to address these recurring billing and payment needs. You want a powerful, flexible subscription billing system to automate manual processes and provide top notch member services, yet in an easy-to-use package that doesn't require a lot of training or hand holding. Learn More
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