C-level Executives

As the CEO, or Business Owner of a subscription or recurring revenue business you set the vision for your company and ensure the execution by your team for meeting performance objectives. If your team can't execute your vision or meet performance objectives because your billing system isn't scalable or flexible enough to properly manage products and pricing, reliably and accurately generate bills, or get the cash in the door - you've got a problem.

BillWise's Customer Life-cycle Subscription Billing and Recurring Payment Solutions provide you the capabilities and flexibility to run your subscription business the way you want and easily adapt to changes in the market. You gain a 360º view of your subscribers and business activities to stay current to changes in your operations as they happen. Our integrated, end-to-end billing and payment solutions automate workflows to eliminate error-prone manual processes that enable you to deliver better customer service and your staff to be more productive. Our deployment options and flexible pricing models give you choices to ensure alignment with your business and financial requirements. As you grow and acquisitions come into play, our expertise and experience handling billing conversions will ensure a smooth transition.

Product Managers and Marketing Executives

As a Product Manager, you are responsible for delivering subscription products and recurring services that sell and are profitable. You have to be agile to react to competitive threats and take advantage of windows of opportunity, and you don't need a subscription billing system that can't support you achieving your goals.

BillWise's Billing Solutions provide you the capabilities and flexibility to manage your subscription products and recurring services easily, and make changes on the fly. Tailor product and pricing for different types of customers, different regions, by resellers, or even individual customers. Our Marketing Sandbox enables you to model pricing changes before you deploy them into production to ensure they meet your objectives. Our personalization capabilities enable you to define billing, payment, and credit preferences by types of customer or individual customer.

Finance and Billing

You are responsible for managing financial operations. You care that orders are processed accurately, bills are prepared correctly and timely, and payment is collected within terms. Outside influences are always impacting your efforts. Sales orders that have special requirements, new products and pricing, customer service exceptions, changing regulatory requirements, manual processes, and outside auditing standards are some of the many things that happen regularly that make getting the bills out and getting paid challenging. What you don't need is a billing system that adds to your challenges, rather your billing system should help simplify your job, reliably process orders, billing, and payments, and alert you to exceptions and help resolve them easily.

BillWise's Billing and Recurring Payment Solutions have been helping large and small organizations reliably and accurately process orders, invoices and payments, and efficiently handle exceptions when they arise. Because we are an end-to-end billing, customer care, and payment solution everything is centralized and workflows can be automated from start to finish thereby eliminating potential for errors from manual processes or inadequate integration between systems. When you do need seamless, smooth integration with 3rd party applications such as CRM or financial systems our Web Services APIs and experience integrating with 100's of applications over the years eliminates risk. Unlike "one size fits all" vendors, our billing solutions can be tailored to your size and complexity so that your users are not over-burdened or confused with features they don't need, or frustrated by the lack of capabilities they do need to be efficient and productive. Your auditors will appreciate the full transaction visibility our billing solutions provide and our support for outside regulations and standards such as PCI compliance, Sarbanes Oxley standards, CPNI requirements, and many others.

Web Developers and IT Staff

As a Web Developer, you are responsible for ensuring an outstanding online customer experience that attracts new subscribers and provides exceptional service for your existing customers. Interacting with internal systems to provide this interactive experience is often challenging and sometimes impossible. If your business is 100% online everything has to work seamlessly for your subscription business to operate. If you have multiple sales channels, a great online capability can really differentiate you from the competition. And honestly, your customers increasingly expect a good online experience because if you don't provide one, there are others choices that do.

BillWise's Customer Life-cycle Subscription Billing and Recurring Payment Solutions provide you choices. Our proven, robust, well documented web services APIs provide access to ALL the functionality we provide and the technical support needed to support you along the way. If you prefer using our customer self-service screens, we enable you to custom brand them for your look and feel.

Whether you deploy on our SaaS platform or in your own infrastructure, our solutions provide easy administration and configuration without the need for programming. We adhere to best practices for system and application management.

Customer Service Staff

As a Customer Service Representative, you are the face of your organization to the customer. They look to you to help them sign up for subscription products and recurring services, handle questions and problems, and learn about new things your offer.

BillWise's Billing Solutions provide you a 360º view of all customer activity so that you see the customer as they see themselves. Our customer life-cycle billing solutions give you easy access to all the capabilities you need to handle new or change orders, make account changes, resolve problems, and take payments from one screen saving you time and reducing the potential for errors. For larger customers that have established call center standards we offer the flexibility to automate workflow, provide review and commit capabilities, and tailor screens to your exact requirements. Our customer life-cycle solutions enable you to enable the same customer interaction experience across all customer touch points be they the web, call center, or in-person.