Customer Life Cycle Billing

End-to-End Subscription Billing & Recurring Payment Solutions

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Subscription Billing Solutions Tailored to You



No two subscription or recurring revenue businesses operate the same, and every industry has its own unique business processes and needs. For that reason, BillWise believes in delivering billing and payment solutions tailored to your individual requirements. We offer different deployment options that align with your business policies and practices. While our integrated, end-to-end billing and payment solutions fit most needs, many of our capabilities can be used standalone or in bundles so that you only use the functionality that is important to you. Additionally, we recognize that different subscription business models exist and that your needs may involve B2C, B2B, retail, wholesale, or any combination.

Any Service, Any Market



With our Web-based, hosted solutions, BillWise supports subscription and recurring revenue businesses across a wide variety of industries and vertical markets. In deployments around the globe, Connect:SM has helped innovative companies rapidly launch new recurring service offerings, improve operational efficiencies, and deliver high-quality customer-care programs. We have supported tens of millions of subscribers and billions of recurring billing and payment transactions in a variety of competitive and evolving marketplaces, including: online services, lending services, emerging communications, and Cable MSOs.

With over 20 years of proven experience in managing complex customer and partner recurring billing and payment issues, Connect:SM is the billing automation solution of choice for subscription businesses of all types and sizes.

Scalable & Secure



Our largest subscription business production installation handled over 9 million monthly recurring invoices supported by over 1,000 call center agents throughout the United States. while most subscription and recurring revenue companies may never need that kind of horsepower, BillWise is committed to providing recurring billing solutions that can grow with our customer's businesses, whether it is in scale or in complexity.

We take security and privacy seriously. Our subscription billing and recurring payment solutions ensure the secure protection of your business data and your subscriber's personal information. Our data center facilities are SAS 70 Type II compliant, all required data is encrypted and rigorous security policies are employed to prevent breaches.

Flexible, Easy-to-Use



Our recurring billing and payment solutions can be deployed faster and require less customization than generic packages that take a "one-size-fits-all" approach. We offer multiple editions to address the varying levels of complexity our customers face (see Editions to learn more). And in case additional fine-tuning is needed, we offer extensive configuration capabilities that align with your business needs. Our robust, well documented web service APIs give access to all capabilities in our subscription billing solutions.

In addition to our end-to-end subscription billing and payment solutions, many of our capabilities can be used standalone or in bundles so that you only use the functionality that is important to you (see Special Configurations to learn more). To make sure it all goes smoothly, our Professional Services Team is there to set up the application, consult on best practices, and train your staff on all of our capabilities.

Superior Customer Life-cycle Billing Solutions



Our customer life-cycle billing and recurring payment solutions for monetizing subscriber relationships help our clients stay connected with their customers. Our Software-as-a-Service (SaaS) billing programs can effectively handle high-volume, recurring billing and payment transactions from start-ups to large, established recurring revenue companies billing millions of recurring invoices and processing millions of recurring payments per month.

Connect:SM features an open architecture and is easy to integrate with other business systems. Nearly all functions, business processes and data structures in Connect:SM are available via APIs, which use industry standards such as web services and XML to communicate with external systems, both on-demand and on-premise.

Connect:SM enables you to run your subscription business better and more flexibly. Connect:SM is available 24/7 and always current, and you can securely access it anytime, from anywhere, with a Web browser and an Internet connection. This translates into more productivity because employees can work from home or from remote locations as easily as they can from the office. You can use this flexibility to tap into new markets, extend your business hours, and tap into labor pools in geographically lower cost areas for more efficient utilization of manpower.

Much of our experience has been providing subscription billing and recurring payment solutions to industries with some of the most complex subscription product and pricing challenges and high-volume recurring billing and payment transaction requirements. Through the years we have adapted to large and small technology shifts, the emergence of new market segments and subscription and recurring revenue business models, and shifting global economic conditions. Through this experience we have learned to stay close to our customers and act as valued long-term partners in their success. This customer intimacy is the foundation for how we do business.

BillWise Delivers Billing Automation at Every Stage of the Customer Value Chain



Our Customer Lifecycle Billing Enables Continuous Innovation of:


  • How subscription services are marketed, sold, and managed across the entire value chain
  • New growth areas without massive upfront investment in customer care, billing, or recurring payment technology infrastructure
  • Subscription business processes through real-time insight into every stage of the customer value chain

Accelerating Speed-to-Market for New Product & Subscription Service Billing:


  • Proven implementation in as little as 30 days
  • Configuration of new subscription products and recurring services within hours
  • Dynamic support of new business processes without customization or upgrades

Reducing Total Cost of Ownership for Billing Automation Systems:


  • Reduce acquisition, activation and customer support costs through process automation and customer self-care
  • Reduce operation expenses through efficient staffing and billing & recurring payment management
  • Eliminate capital expenses through our Software-As-A-Service (SaaS) programs
  • Eliminate software maintenance and upgrade fees without the worry for technology obsolescence
If you are interested in learning more about BillWise, our applications, and our solutions, contact us and let's start the conversation!

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