Monetize IP-based communications services

The rise in software-based communications platforms adhering to open standards has enabled an exciting new market opportunity - Communications as an application. Innovative entrepreneurs have taken hold of the ability to build unique web-based and mobile applications that leverage telephony capabilities, such as residential and commercial Voice-over-IP (VoIP), SMS, IM, interactive voice response (IVR) and others, to deliver value to their customers. This emerging market represents a recurring revenue opportunity to application developers, enabling platform providers, and communications service providers alike.

Traditional telecom billing systems are too expensive and complicated for the needs of non-carrier participants in this market, but traditional telecom billing functionality is often needed. Newer web-based subscription billing solutions, while simpler to use and technically geared for these web 2.0 participants, lack telecom functionality and scalability. BillWise bridges the gap by providing recurring billing and payment solutions that directly address the needs of each type of participant in this market.

Connect:SM offers a SaaS or hosted modular, pre-integrated order-to-cash billing, customer care, and recurring payments solution to help companies build, manage, and grow their IP-based communications services businesses. Our clients stay connected to their customers throughout the customer life-cycle and bridge the gap between billing and other operational systems. Connect:SM provides near real-time information access at every stage of the order-to-cash cycle. This enables our clients to effectively run their IP-based communications services business and efficiently service their customers. Everything needed to complete an order or service a customer inquiry is available in one place eliminating time-consuming, error-prone processes that can negatively impact customer relationships.

Enabling Your Emerging Communications Business Strategy Today

• Web services API that makes integration with your other business applications easy and seamless.

• Flexible and powerful product catalog, pricing & metering capabilities that enable you to quickly offer new products & services, and adapt to market changes.

• Automated workflows with configurable alerts and triggers enable you to define one-time and recurring payment processing rules and workflows globally, by customer type, or individual customer.

• Safe, secure and compliant automated payment support for multiple payment types and channels including metered prepay with top-up support.

• Ability to effectively address multiple types of customers and support resellers through personalization options and multi-level account hierarchy.

• Enable your customers to see all their one-time and recurring payment and subscription details and self serve their account online.