How Used - Wired & Wireless Broadband Billing
Featured Broadband Billing Customer
BendBroadband, a cable operator serving Central Oregon earlier in 2010 launched the nation's fastest wireless data network. It was the first U.S. deployment of the HSPA+ (high speed packet access plus) wireless broadband network standard, upgradable to LTE (long term evolution).
This new high-speed wireless internet service enables BendBroadband to attract new customers by extending service coverage beyond its existing cable footprint. The company also plans to introduce three new wireless services for residential and business consumers: high-speed internet access, mobile broadband, and telephone service.
BillWise is proud to be a technology partner to BendBroadband to enable this innovative, best-of-breed broadband service capability. Previously, using the same broadband billing platform from BillWise, BendBroadband was one of the first cable operators to launch metered bandwidth for wired network residential and business class internet service.
Metered Bandwidth and wireless internet service are two of the hottest technology trends for 2010 for cable operators, internet service providers, universities, and large enterprises as they look to expand markets, capture new customers, and open up new revenue streams. BillWise's market leading, field-proven broadband billing solutions enable these companies to cost effectively and rapidly roll out these new services today.
Mobile / Wireless Broadband Billing
The increasing availability of and demand for rich content, over the top applications, and other new IP-based services are leading to exploding demand for bandwidth. Many operators are also finding that the data needs of subscribers are becoming increasingly diverse. In this environment, flat-rate access plans with best effort delivery are not effectively meeting subscriber needs and may lead to unprofitable and/or unsatisfied users.
Service providers are grappling with explosive growth in demand for network resources. This trend is driven by the availability of and demand for bandwidth-intensive applications that require higher levels of QoS for acceptable user experience. The growing popularity of smartphones and other devices with enhanced Internet capabilities are also driving exponential increases in data usage. Additionally, many operators face a situation in which a small number of power users are consuming ever larger volumes of network capacity leading to network congestion. In this environment, service providers must ensure network costs do not outpace revenue growth while meeting the data usage needs of all subscribers without eroding profit margins.
With BillWise's Mobile Broadband Billing solution, service providers can ensure an optimal experience for all subscribers by dynamically managing subscriber usage and network resources in real-time. Operators can enforce fair use policies and manage network congestion while maximizing the value of their networks.
With BillWise's Mobile Broadband Billing solution, service providers can ensure an optimal experience for all subscribers by dynamically managing subscriber usage and network resources in real-time. Operators can enforce fair use policies and manage network congestion while maximizing the value of their networks.
Mobile Broadband Billing
Challenges:
» Handle complexities as business evolves
» Support creative new pricing plans
» Keep trading partner costs in check
» Minimize customer service costs
» Improve the customer experience
Solution:
» The Connect:SM for Communications
» Add capabilities as business evolves
» Support for HSPA
» Customer portal for self service
» Real time analytics for customer insight
Fixed Broadband Usage-based Billing
Monitoring high speed broadband usage over fiber and cable to identify heavy users that can impact overall service quality has long been a problem for Cable MSOs and ISPs. Past attempts at solving this problem have often resulted in severe performance impacts to the network or an inability to capture and analyze all the traffic because of the shear volume of data.
As more data heavy applications, such as video, become more commonplace, broadband network operators must have an effective tool to identify abuse as well as charge fair and equitable fees for usage. Today’s simple tiered pricing structures mask the problem and put the financial burden on the operator.
BillWise offers Cable MSOs and ISPs a real-time capability to capture, track, monetize, and manage broadband usage.
Our solution employs the detailed per-subscriber account and billing information present in the SAMIS-formatted Management Information Bases (MIBS), which are embedded in Cisco uBR7246VXR and Cisco uBR10012 universal broadband routers.
Our solutions can be deployed to provide the rich analytical insight needed to manage broadband usage patterns, and/or to provide flexible billing of usage.
Regional broadband provider needed a usage-based billing solution to implement tiered pricing for bandwidth.
BillWise deployed a usage-based billing solution based on the SAMIS standard using Cisco uBR 7100/7200 Series Universal Broadband Routers. This solution enables broadband providers to capture broadband usage and treat it like any other billable event and apply different pricing, promotion, and discounting models to maximize broadband revenues.
Our solution employs the detailed per-subscriber account and billing information present in the SAMIS-formatted Management Information Bases (MIBS), which are embedded in Cisco uBR7246VXR and Cisco uBR10012 universal broadband routers.
Our solutions can be deployed to provide the rich analytical insight needed to manage broadband usage patterns, and/or to provide flexible billing of usage.
Customer Snapshot
Regional broadband provider needed a usage-based billing solution to implement tiered pricing for bandwidth.
BillWise deployed a usage-based billing solution based on the SAMIS standard using Cisco uBR 7100/7200 Series Universal Broadband Routers. This solution enables broadband providers to capture broadband usage and treat it like any other billable event and apply different pricing, promotion, and discounting models to maximize broadband revenues.
Fixed Broadband Billing
Challenges:
» Identify heavy broadband users
» Provide more flexible pricing strategies
» Minimize impact on network performance
Solution:
» The Connect:SM Metered Bandwidth solution
WiMax Service Billing
Wireless broadband delivered via WiFi or WiMax offers great promise of future revenue but is still in its infancy as a technology and business. Business models based on ad supported, retail only, and retail & wholesale strategies have experienced mixed results to date. Deployment costs have run higher than expected as unforeseen obstacles have been encountered. Yet in the face of these challenges a large revenue opportunity still exists. Wireless capabilities are a necessary compliment to wired and mobile strategies.
BillWise has the experience to meet these challenges and help you succeed. We have been at the forefront of providing innovative billing solutions to wireless broadband providers. We have the expertise and experience to assist you as your wireless network infrastructure and business models roll out and evolve. We offer sophisticated data forensic analytics to help you pinpoint service problems in your network. Our channel support capabilities will make you an attractive partner and help you operate an efficient and profitable wholesale operation.
As a managed service, we can custom brand and private label your services to your channel partners and take headache often involved with growing channel programs off your hands. We can even make this a new revenue stream for you to help offset other operational costs.
Our flexible billing and settlement capabilities enable you to get as innovative as you need to generate revenue. Our audit and compliance capabilities will provide you the peace of mind that revenue is shared correctly, local fees and taxes are calculated and reported correctly, and regulatory requirements are met.
National broadband provider needed a customer care and billing solution to support a multi-market, multi-channel rollout of wireless broadband services over a WiFi/WiMax network.
BillWise deployed it's Customer Life-cycle Billing Solution integrated with the customer's online service order application, back-end financial application, and WiFi/WiMax network for usage metering. This billing solution provided significant savings to the customer because they didn't have to do a full replacement of their existing accounting system and were able to just overlay the BillWise subscription billing and recurring payment solution along side their existing accounting system. It also enabled the customer to meet very aggressive deployment schedules in different markets and with different resale partners due to it's ease-of-use, flexible product catalog and pricing, and robust billing capabilities for both retail and wholesale customers.
As a managed service, we can custom brand and private label your services to your channel partners and take headache often involved with growing channel programs off your hands. We can even make this a new revenue stream for you to help offset other operational costs.
Our flexible billing and settlement capabilities enable you to get as innovative as you need to generate revenue. Our audit and compliance capabilities will provide you the peace of mind that revenue is shared correctly, local fees and taxes are calculated and reported correctly, and regulatory requirements are met.
Customer Snapshot
National broadband provider needed a customer care and billing solution to support a multi-market, multi-channel rollout of wireless broadband services over a WiFi/WiMax network.
BillWise deployed it's Customer Life-cycle Billing Solution integrated with the customer's online service order application, back-end financial application, and WiFi/WiMax network for usage metering. This billing solution provided significant savings to the customer because they didn't have to do a full replacement of their existing accounting system and were able to just overlay the BillWise subscription billing and recurring payment solution along side their existing accounting system. It also enabled the customer to meet very aggressive deployment schedules in different markets and with different resale partners due to it's ease-of-use, flexible product catalog and pricing, and robust billing capabilities for both retail and wholesale customers.
WiMax Service Billing
Challenges:
» Support for retail & wholesale models
» Handle complicated pricing plans
» Enable multiple sales channels
» Keep 3rd party costs in check
» Control fraud
Solution:
» The Connect:SM for Communications suite
» Add capabilities as business evolves
» Support multiple business models
» Make sales channels a competitive advantage
» Gain insight and monitor results
Follow us on: 
Contact Us | Privacy Policy | Terms of Use | Site Map | © 2009 - 2010 BillWise, Inc. All Rights Reserved.
All other trademarks are the property of their respective owners.
