How Used - OTT / IPTV Video Billing
Over The Top (OTT) IP-based Video Billing
Online viewing of video programming is rapidly increasing. Services such as Hulu, Netflix, Amazon, CinemaNow, and others are leading the way for on-demand movies and television shows. Monetization models are being experimented with as suppliers try to understand what works and what doesn't work. Video content providers are cautiously testing this new distribution channel while trying not to cause disruption to existing channels. An ideal billing solution should provide the product and pricing agility, inventory control for set-top units, and the ability to integrate seamlessly for customer self service.
Customer Snapshot
Specialty Video Content Provider needed a customer care and billing solution to support multi-market rollout of specialty streaming video programming over IP (OTT) and delivered to a set-top box for viewing on televisions.
BillWise deployed it's Subscription Billing and Recurring Payment Solution integrated with the customer's online service order application, back-end financial application, and streaming video network infrastructure. The billing solution enables video content providers to deliver broadcast television services over IP so end-customers can watch high-value content on their televisions. Subscribers have an online self-service portal to order services, manage subscriptions and accounts, view invoices and make payments, and the video content provider has all the standard back office capabilities provided by traditional cable television and satellite providers provided as a service at an affordable price.
OTT Video Billing
Challenges:
» Handle complexities as business evolves
» Support creative new pricing plans
» Minimize customer service costs
» Improve the customer experience
Solution:
» The Connect:SM for Communications suite
» Add capabilities as business evolves
» Web Services API into video platform
IPTV & Video-on-Demand (VOD) Video Billing
Broadcast TV and VOD services delivered over an IP-based network such as Fiber-to-the-Home (FTTH) has become increasingly common in rural communities across the United States. An ideal billing solution should provide the product and pricing agility, inventory control for set-top units, and the ability to integrate seamlessly for customer self service, all at an affordable price.
Customer Snapshot
Local Utility Provider needed a customer care and billing solution to support the rollout of voice, video, and broadband services over a FTTH network in their market footprint.
BillWise deployed it's Billing Solution integrated with the customer's voice, video, and broadband network infrastructure and back-end financial application. The billing solution enabled the Utility to launch new communications and entertainment services into their local market and grow revenue by displacing incumbent providers with a better quality bundle of subscription services.
IPTV Video Billing
Challenges:
» Handle complexities as business evolves
» Support creative new pricing plans
» Minimize customer service costs
» Improve the customer experience
Solution:
» The Connect:SM for Communications suite
» Add capabilities as business evolves
» RT integration with video network
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