How Used - Voice 2.0 Applications Billing
Emerging Communications Billing
The rise in software-based communications platforms adhering to open standards has enabled an exciting new market opportunity - Communications as an application. Innovative entrepreneurs have taken hold of the ability to build unique web-based and mobile applications that leverage telephony capabilities, such as interactive voice response (IVR) and others, to deliver value to their customers. This emerging market represents a recurring revenue opportunity to application developers, enabling platform providers, and communications service providers alike.
Traditional telecom billing systems are too expensive and complicated for the needs of non-carrier participants in this market, but traditional telecom billing functionality is often needed. Newer web-based subscription billing solutions, while simpler to use and technically geared for these web 2.0 participants, lack telecom functionality and scalability. BillWise bridges the gap by providing recurring billing and payment solutions that directly address the needs of each type of participant in this market.
Voice 2.0 Application Billing
BillWise's Connect:SM for Communications Solution provides an integrated, yet modular end-to-end platform that is simple to use, flexible, and offers additional capabilities as your business grows. Our Web Service APIs enable you to easily and quickly integrate our billing, payment, and subscription management functionality into your application. With our SaaS delivered billing mediation and telecom rating modules you get access to carrier-grade functionality at a price you can afford. Our settlement and reconciliation functionality enables you to stay on top of your wholesale telecom costs and automate workflows to reduce revenue leakage.
Customer Snapshot
National Telephony API Aggregator needed a solution to support the rollout of a menu of telephony APIs that developers could use in their Voice 2.0 web-based applications.
Billwise deployed it's Billing and Recurring Payment Solution integrated with the Aggregator's network, provisioning system, back-end financial application, and online customer registration and ordering system. All customer-facing functionality was deployed using BillWise's robust web services APIs. The billing solution provided the flexibility needed to support multiple types of usage-based telephony services offered under a variety of pricing plans, while maintaining control of wholesale telephony costs.
Voice 2.0 App Billing
Challenges:
» Handle complexities as business evolves
» Support creative new pricing plans
» Keep trading partner costs in check
» Minimize customer service costs
» Improve the customer experience
Solution:
» The Connect:SM for Communications suite
» Add capabilities as business evolves
» Integrated revenue assurance capabilities
» Web Services API
Voice 2.0 Platform Services Billing
BillWise's Connect:SM for Communications Billing & Recurring Payments Solution provides the telecom-specific capabilities and a robust customer self service capability you need to resell your platform services under a variety of reseller models. Our unique Private Label Billing program enables you to not only resell your services, but also offer billing, payment processing and customer care capabilities to your customers that are already fully integrated with your services to increase customer loyalty and shorten time to market for your customers.
Customer Snapshot
National Voice 2.0 Telephony Platform provider needed a solution to support the rollout of a program for voice application developers to build applications based on their telephony/IVR platform services.
Billwise deployed it's Billing and Recurring Payment Solution integrated with the Platform Provider's network, provisioning system, back-end financial application, and online customer registration and ordering system. All customer-facing functionality was deployed using BillWise's robust web services APIs. The billing solution provided the flexibility needed to support multiple types of usage-based platform services offered under a variety of pricing plans and provide developers with a billing API that they could use in their applications for subscription and usage billing and payment processing.
Voice 2.0 Platform Billing
Challenges:
» Handle complexities as business evolves
» Support creative new pricing plans
» Provide billing & payments to resellers
» Minimize customer service costs
» Improve the customer experience
Solution:
» The Connect:SM for Communications suite
» Add capabilities as business evolves
» Multi-level billing for resellers via API
» Web Services API
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