Drive Value, Build Loyalty and Increase Sales At Every Step
features
For more than 20 years, we’ve delivered expertise, solutions and services that power customer transactions for innovative clients. Our solution is used across various industries around the globe helping our clients support tens of millions of customers and have exceeded an annual volume of 50 billion recurring transactions.
Contact us for a full understanding of what we could do for your organization. Our capabilities include:
Product Management
Centralize the management of all aspects of product and services attributes and how they are offered to your customers
Billing Management
Comprehensive billing solution including: Invoices and statements, billing workflow, invoice processing and online bill presentment
Payment Management
Manage all payment and invoice tasks and dependencies covering: Payment methods, payment channels and payment processing
AR & Collections
Provides the tools to expertly manage AR issues from accounts receivable, dunning and notices, collections interface and credit and fraud verification
Customer Management
Gain a 360 view of all current and historical customer activity, and configuration options to segment your customer base to ensure a personalized customer experience
APIs & Interfaces
Robust suite of APIs and open architecture make it easy to integrate with other essential business systems
Point-of-Sale
Integrated Point-of-Sale capabilities including bar code scanner, receipt/invoice printer and cash drawer
Reporting & Intelligence
Turn your business transaction data into meaningful and actionable intelligence
Ratings & Metering
High speed, expandable IP services usage rating allow for unlimited flexibility in defining and updating rate plans, discounts and various features
Online Credit and Membership Application
Easy single page online application functionality for multiple uses from credit application to members sign up
Payment and Membership Plan Creation and Administration
Easy plan design and administration for custom plan creation or establish library of plans for easy management for both single and multi-location organizations
Credit, Banking And Fraud Analysis
Create payment worthy scores through quick credit/bank and fraud check and rating
Customer Communications and Portal
Customizable and automated customer communications and reminders along with secure customer portal creation and management
Service Consumption Tracking
Track usage of products and services associate with plans
Missed Payments Management
Extensive missed payment communications and management capabilities
Integrated Lender-Based Credit Programs
Easy integration of third party lending programs and approval processes
Payment Plan
Automated Installment based payment plan solution with risk management and mitigation capabilities
Marketing Storefront
Easily integrate inside or external marketing resources and functions